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Monrovia, CA 91016

The following is a small sample of projects I've designed or otherwise had a direct hand in creating. It is by no means comprehensive, but hopefully gives you an insight into the various types of projects I've been given and some of the design problems I've solved for. If you like something, feel free to say so.


LegalZoom My Account


As part of an initiative to better communicate order status to customers, LegalZoom wanted to reimagine and reinvent the account area for logged-in customers. Diving deep into the complicated process for business formation and the technical backend processes for order handling, we developed a streamlined order status progress bar and product modules that would allow customers to get immediate updates on expected delivery date as well as communicate any need for customer input. The overall result was a more engaged customer and sharply reduced call volume for simple order status questions.